 | PRESENT:
Andrew Niven (Chair), Beckie Fox, Jim Brown, Weston Miller, Christopher Salvatore,Councillor Clare Cameron (Vice-Chair)
REGRETS:
STAFF:
Lauren Kruitbosch - Manager of Customer Experience & Communications
Fred Cervantes - Manager of Information and Technology
Lucie Palka - Digital Services Coordinator
Shaunna Arenburg - Administration Assistant Corporate Services
Kathy Weiss - Project Facilitator
OTHERS:
1. Call to Order
Chair Andrew Niven called the meeting to order at 3:03pm
2. Adoption of Agenda
Weston Miller moved to adopt the agenda as presented
APPROVED
3. Conflict of Interest
No conflicts of interest were declared at this time.
4. Previous Minutes
Previously approved
5. Presentations
5.1 - Website Survey Results & Website Design - Lucie Palka
- presented the results of the Community Survey
- provided an overview of the website designs
- Committee discussed website designs
- Committee will submit comments to recording secretary
5.2 - ShopNOTL - Kathy Weiss
- presented ShopNOTL objectives and development
- demonstrated ShopNOTL website
- Committee engaged in discussion about ShopNOTL
6. Announcements
There were no announcements at this time.
7. Correspondence
There was no correspondence at this time.
8. Business
8.1 - Reopening Plans & Customer Experience
Presentation from Lauren about reopening plans
the Committee asked questions and provided comments
8.2 - Council Engagement (Meetings & Business)
looking for ways to share Council business with community
Lauren to share links with options to communicate
Committee to review and discuss at next meeting
9. New Business
9.1 -Meeting Time
Committee requested the meeting move to outside working hours
Staff looking into possibility of 4pm
9.2 - Committee Engagement
Jim Brown discussed the Committee being more involved in customer experience issues that arise
Clare inquired about reopening and if committee can be involved in assisting there
Andrew suggested bringing ideas where Committee could assist to the next meeting
10. Next Meeting Date
Committee requested the meeting move to outside working hours
4pm has been suggested
11. Adjournment
Chair Andrew Niven Moved to adjourn at 4:27pm
MEDIA:
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